ClickTale
ClickTale is the industry leader in Customer Experience Analytics (CEA), providing businesses with revolutionary insights into their customers’ online behavior. Over 60,000 businesses rely on ClickTale to optimize website performance, improve usability and dramatically increase conversion rates. ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up.
Primary Benefits
•
Optimize websites
and landing pages
•
Maximize conversion
rates and ROI
•
Minimize shopping
cart abandonment
•
Discover and
fix website issues
•
Improve customer
satisfaction and retention
Key features
•Watch and download
playable videos of your customers’ actual browsing behavior. See every mouse
move, click, scroll and keystroke.
•Powerful Visual Heatmaps
aggregate thousands of browsing sessions showing you where visitors look, where
they click, where they skip and how far down they scroll.
•Form Analytics
helps increase your online forms’ conversion rates by revealing which fields
take too long to fill, are often left blank, or cause your customers to leave.
•Segment customers
based on any browsing behavior or business process. See customers who abandoned
your shopping cart, experienced errors, or could not find what they were
looking for.
